Our Hotel

Best Hotel in Dubai

Being one of the best hotels in Dubai, we provide a wide range of services guaranteed to satisfy the needs of both business and leisure guests, receiving several awards from TripAdvisor, Condé Nast Traveller and the Middle East Hotel Awards.

 

Our hotel offers 674 luxury hotel rooms and suites with views over the Dubai creek and the city with 13 restaurants and bars under one roof. 

 

Closely located to the financial and entertainment districts such as Dubai International Financial Centre, Dubai World Trade Centre, Dubai Mall, Dubai creek, and only 10 minutes away from the Dubai International Airport, Grand Hyatt Dubai is one of the best hotels in Dubai that combines business and leisure needs. 

 

Our guests staying in Grand Club™ rooms and suites are offered the conveniences of the Grand Club Lounge with an exclusive check-in and checkout area, daily continental breakfast and cocktail hour every evening with canapés and drinks, access to secretarial services, complimentary Internet and a personal concierge.

 

The hotel Business Centre offers seamless, professional secretarial services providing executive travellers with an office away from the office, with wireless connectivity and high-speed internet access.

 

Multilingual staff is able to communicate effectively with international travellers and the concierge can assist with travel arrangements, limousine hire, complimentary shuttle bus service to the main shopping centre, photo processing and in many other ways to ensure a comfortable and memorable stay. Grand Hyatt Dubai, one of the best hotels in Dubai offers a free onsite parking facility for up to 500 vehicles.

 

Our Dubai hotel also sets itself apart with its range of resort facilities within 37 acres of perfectly- landscaped gardens, where winding pathways lead past tropical lagoons towards the hotel's spectacular pool area.

 

Grand Hyatt Dubai, one of the best hotels in Dubai hosts the award-winning Ahasees Spa & Club where guests can enjoy the luxury of relaxation with various spa treatment rooms, a modern gym, outdoor and indoor swimming pools and tennis courts.

 

Whether it is living, dining, entertaining, shopping or relaxing, Grand Hyatt Dubai is a lifestyle destination in itself.

 

Take a bird’s eye view of Grand Hyatt Dubai here

 

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Hotel Features

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Map & Directions

From Dubai International Airport (DXB)
Approximately 10 minutes from the hotel, the airport is conveniently accessible via limousine, taxi, bus and shuttle bus.


 

Taxi – from Dubai International Airport (DXB)

• 10 minutes from hotel


 

Distances to the Hotel:

Wafi City Shopping Mall – 1 kilometre, 3 minutes by car

Dubai World Trade Centre – 6 kilometres, 5 minutes by car

Dubai International Financial Centre - 6 kilometres, 5 minutes by car

Dubai Creek & Golf Course – 6 kilometres, 7 minutes by car

Dubai International Airport - 8 kilometres, 10 minutes by car

Dubai Mall/ Burj Khalifa – 10 kilometres,  10 minutes by car

Mall of the Emirates – 20 kilometres, 20 minutes by car

Jebel Ali Free Zone – 45 kilometres, 40 minutes by car

 

More Map & Directions >>

Parking

Grand Hyatt Dubai offers onsite parking facilities for up to 800 vehicles - one of the largest onsite parking facilities in the city.

Parking is free for residents and guests attending functions or visiting outlets. Otherwise, a fee of AED 50 is levied per day with the exception of VIP parking space.

The hotel parking service includes:
  • Onsite parking
  • Indoor parking garage
  • Convention centre parking
  • Free Valet Service
  • Disabled parking

Indoor parking garage
Grand Hyatt Dubai offers a secure indoor parking facility with valet service at no additional cost for in-house guests, residents, and guests visiting outlets and functions.

Convention centre parking
Designated convention centre parking is available with coach drop-off points that can accommodate up to three buses (50 seats).

Disabled parking
Designated spaces are available close to the hotel’s main entrance for physically challenged patrons.

For assistance, kindly contact our Concierge team at
+971 4 317 2244 or or e-mail concierge.grandhyattdubai@hyatt.com
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Accessibility

As one of the luxury hotels in Dubai, we offer specially designed disabled friendly rooms for physically challenged guests and our employees are sensitive to the needs of guests with disabilities, enabling all visitors to enjoy a pleasant, safe and luxurious stay.

 

The following facilities for physically challenged guests are available at Grand Hyatt Dubai, one of the disabled friendly luxury hotels in Dubai:

• Nine specially adapted rooms located from the 2nd to the 10th floor

• Wheelchair-accessible doors and elevators
• Beds of lower height to assist access

• Remote-controlled curtains
• Roll-in showers
• Special supports in the bath tubs and toilets
• Support structures built at positions where guests may need to sit and arise
• Accessible public toilets on the ground floor and first floor
• Accessible event facilities and restaurants
• Ahasees Spa & Club facilities directly accessible via elevator
• Airport shuttle service
• Valet service

Please be advised that wheelchairs are not available at the hotel, but can be rented locally. For assistance, kindly contact our Concierge team available 24 hours at +971 4 317 2244 or email concierge.grandhyattdubai@hyatt.com

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Business Services

Located at the upper lobby level, the Business Centre offers state-of-the-art business and meeting facilities. The range of business and meeting services include:

 

 

  • Private workstations
  • Boardroom
  • Printers and scanners
  • Secretarial services
  • High-speed Internet access
  • Courier service
  • Facsimile
  • Mobile phone rentals

 

 

The Business Centre is open daily from 7:00am to 11:00pm. For assistance outside these hours, please contact the Front Desk.

For more information, please call our Business Centre at +971 4 317 2754 or e-mail dubai.grand@hyatt.com
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Guest Services

Grand Hyatt Dubai provides a wide range of services guaranteed to satisfy the needs of the most discerning guests, for leisure and business as well.

Some of the conveniences that the hotel in Dubai offers include the Business Centre where seamless, professional services provide executive travellers with an office away from the office, with wireless connectivity included and high-speed internet access in all the conference rooms.
 
Multilingual staff are able to communicate effectively with international travellers and parents can take advantage of babysitting services at The Kidz Club. The Concierge can assist with travel arrangements, limousine hire, complimentary shuttle bus service to main shopping centres, photo processing and in many other ways to ensure a comfortable and memorable stay. Our 5 star hotel also offers a free onsite parking facilities for up to 800 vehicles.

Our Dubai hotel also sets itself apart with its range of resort facilities within 37 acres of perfectly- landscaped gardens, where winding pathways lead past cascading waterfalls and tropical lagoons towards the hotel's spectacular pool area.

With the Ahasees Spa and Club guests can also enjoy the luxury of relaxation with a modern gym, outdoor and indoor swimming pools, tennis courts and spa treatments.

Furthermore, a complimentary shuttle service to Kite Beach is available daily.

Whether it is living, dining, entertaining, shopping or relaxing, Grand Hyatt Dubai is a lifestyle destination in itself.
More Guest Services >>

Internet Access

Wireless connectivity is available throughout the hotel in Dubai. This network supports speeds of up to 50 mega-bits and is especially useful for large conferences and events, wireless Internet kiosks and product demonstrations.

 

Meeting Rooms / Public Areas

Wireless Internet in the meeting rooms is chargeable at AED60 per 12 hours valid for 24 hours and AED120 for 24 hours

 

Special at Panini

Panini, our Italian Café and Deli, offers one hour complimentary WI-FI Internet access with any order.

 

High-Speed Internet Access

A high-speed “always on” Internet connection is available in all guest rooms, conference rooms, selected restaurants and bars and the hotel public areas providing Internet browsing, e-mail access and video streaming capabilities.

 

Business Centre

High-speed Internet – Terminals are charged at AED5 for the first five minutes, and AED2 per minute thereafter.

 

Guestrooms

Enjoy complimentary high-speed Internet access in your room when you make a room reservation through our website at the Best Available Rate. Our Grand Club guests also enjoy complimentary Internet access in their rooms and the Grand Club Lounge.

 

Stay connected during your stay with us. See below for the type of Internet access and availability.

 

  • Wired: accessible in all guest rooms and convention centre
  • Wireless: accessible in all guest rooms, convention centre, selected restaurants and bars and the      hotel public areas

 

The Business Centre is open daily from 7:00 AM to 11:00 PM. For assistance outside these hours, please contact the Front Desk.

 

For more information, please call our Business Centre at

+971 4 317 2754 or e-mail dubai.grand@hyatt.com.

More Internet Access >>

Onsite Services

  • Safe-deposit facilities
  • Non-smoking and disabled rooms
  • High-speed Internet access and wireless connectivity
  • Technology Concierge on duty 24 hours
  • Lobby Manager on duty 24 hours
  • 24-hour Room Service
  • 24-hour Laundry service
  • Business Centre with secretarial services
  • Dedicated Conference Concierge
  • Group check-in desk
  • Multilingual staff
  • Tour and travel desk
  • Shopping gallery
  • Hairdressing salon
  • Doctor on call
  • Childcare centre
  • Babysitters (price on request)
  • In-house florist
  • Health Spa and Fitness Centre
  • Complimentary shuttle bus service to shopping centre and Jumeirah Beach Park
  • Valet service and coach drop off
  • Parking facilities for over 750 cars
  • Airport limousine service (price on request)
 
Lost and Found Policy
Grand Hyatt Dubai follows the procedures of Lost and Found items within the hotel as referenced by the Department of Tourism and Commerce Marketing dated 10th June 2007.
Law: LM4/D/0000/158/108

The 5 star hotel in Dubai will inform the nearest Police Station or the Operation Room at the following numbers 971 4 2694848 or 971 4 6095555 if finding the following:
- Suspicious or banned substances
- Large amounts of money or valuable jewels

The hotel must hand over precious items found after six months of finding it to the nearest police station.
Items must be recorded in the hotel’s log for police inspection (money, gold, jewels, watches, phones, electronic devices and accessories).
After six months of keeping found items at the hotel, they should be transferred to the nearest police station with a detailed record approved by the hotel management. Accordingly, the police will take the necessary actions.

In case the guest claimed his/her found item after the set period (3 months) he/she has to go personally to the police station, where his/her item(s) was delivered. The police station will keep the items for three months. The hotel establishment should provide the guest with a letter which state the items found, the reference number and the date of delivering them to the police station.

For more information, please call
+971 4 317 1234 or e-mail dubai.grand@hyatt.com.
More Onsite Services >>

Hotel Shops

For your shopping pleasure, there are numerous exclusive boutiques situated around the atrium and the upper lobby level. Select from a range of jewellery, high fashion or accessories as perfect gifts for yourself or loved ones.

ATRIUM LEVEL:


Luxury Point Gifts – Gift Boutique

Saturday - Friday 10:00AM to 11:00PM

Dream Design Events – Event Management

 

Toni & Guy – Beauty and Hairdressing Salon
Saturday - Thursday 9:00AM to 9:00PM
Friday 11:00AM to 8:00PM

Tel: +971 4 324 4900

An International Franchise salon operated by London Academy qualified hairdressers for Ladies & Gents. Offering services: expert colouring, cutting, styling, blowdrying, Brazilian hair relaxing/smoothing, intensive conditioning treatments, hair-up styling.

 

Farah Jewellery

Saturday - Thursday 10:00AM to 10:00PM

Friday 5:00PM to 10:00PM


Pride of Kashmir – Oriental Gifts
Saturday - Thursday 10:00AM to 11:00PM
Friday 2:00PM to 11:00PM

 

Sal Y Limon – Ladies’ Accessories

Daily from 10:00AM to 11:00PM

 

UPPER LOBBY LEVEL:


Vertu – Luxury Mobile Phones & Accessories
Saturday - Thursday 9:00AM to 10:00PM
Friday 2:00PM to 10:00PM

Montblanc – Pens, Watches & Leather Accessories
Saturday - Thursday 9:30AM to 10:00PM
Friday 2:00PM to 10:00PM

Rodeo Drive – Luxury Clothing Boutique
Saturday - Thursday 10:00AM to 10:00PM
Friday 1:00PM to 10:00PM


Two M Art Gallery

Sunday - Thursday 13:00PM to 20:00PM

 

 

More Hotel Shops >>

Transportation

Airport Transfers
Grand Hyatt Dubai Airport Hotel offers convenient transportation to and from Dubai International Airport by hotel limousines or taxi.


Hotel Limousine

The Concierge Desk will be happy to make arrangements for private transportation in one of our elegant and comfortable chauffeur-driven Mercedes E Class and Audi A8 sedans, the SUV Lincoln Navigator or when a van is required the Toyota Hi-Ace. Kindly inform the Concierge at least three hours in advance to ensure the availability of limousine service. For more information or to make a limousine reservation, contact our Concierge team at +971 4 317 2244 or e-mail concierge.grandhyattdubai@hyatt.com

Operating hours: 24 hours
Frequency: upon request

Price: upon request

Taxis

Dubai has an extensive taxi system with air-conditioned metered taxis providing comfortable transportation island-wide, 24 hours a day. Taxis are readily available at the entrance of the 5 star hotel Grand Hyatt Dubai. The starting meter rate begins at AED5.00 in the daytime and AED5.50 in the night and subsequent increments are AED1.71 per kilometer. If a taxi will be booked in advance the meter will start from AED8.00 in the daytime and AED12.00 in the night and peak hours. A minimum charge of AED12.00 applies to any journey.

 

 

Distance

Time/By

Dubai International Airport (DXB)

8 km

10 mins/Taxi

Dubai Healthcare City Metro Station

2 km

3 mins/Taxi

Novo Cineplex

0.2 km

3 mins by foot

Wafi City Centre Shopping Mall

1 km

3 mins/Taxi or 10 mins by foot

Burj Khalifa

10 km

10 mins/Taxi

The Dubai Mall

10 km

10 mins/Taxi

Dubai World Trade Centre

6 km

5 mins/Taxi

Dubai International Financial Centre

6 km

5 mins/Taxi

Jebel Ali Free Zone

45 km

40 mins/Taxi

Dubai Creek & Golf Course

6 km

7 mins/Taxi

Gold & Spice Souk

9 km

15 mins/Taxi

Burj Al Arab

22 km

35 mins/Taxi

Mall of The Emirates

20 km

20 mins/Taxi

Deira City Centre Shopping Mall

6 km

10 mins/Taxi

Mercato Shopping Mall

11 km

15 mins/Taxi

Wild Wadi

22 km

25 mins/Taxi

Creek Park & Harbour

3 km

5 mins/Taxi

The Palm Island

30 km

30 mins/Taxi

Dubai Festival City Shopping Mall

9 km

10 mins/Taxi

Dubai Museum

7 km

10 mins/Taxi

Dubai Marina

30 km

30 mins/Taxi

Nad Al Sheba

20 km

20 mins/Taxi


Taxi Fares

Dubai International Airport: AED30

Dubai International Financial Centre: AED25

Dubai Mall/Burj Khalifa: AED30

Dubai World Trade Centre: AED25

Dubai Deira City Centre Shopping Mall: AED20

Wafi City Shopping Centre: AED12

Dubai Healthcare City: AED12

Transportation Services

  • Grand Hyatt Dubai Airport Hotel offers multilingual Concierge which will be pleased to help with any ground transfers and can also provide Arab-language instructions on guests’ behalf
  • Complimentary shuttle bus to Mirdif City Centre and Burjuman Shopping Centre and Kite Beach. Please ask our concierge team for the timings.
  • Grand Hyatt Dubai Airport hotel limousine service on request; charges apply

 

For assistance, kindly contact our Concierge team available at
+971 4 317 2244 or e-mail concierge.grandhyattdubai@hyatt.com

More Transportation >>
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Check-in/Check-Out

Check-in Time: 02:00 PM
Check-out Time: 12:00 PM

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Book Now or call +971 4 317 1234.

P.O. Box 7978, Dubai, United Arab Emirates,

LUXURY
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PREMIUM
LIFESTYLE
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